FAQs

How do I book an appointment?

To book a tattoo session write us via WhatsApp: +62 878-6096-1205 or Email us at secretink.bali@gmail.com. Or just visit our studio, we will be happy to assist you with any inquiries. Booking an appointment for a tattoo here is typically a two appointment process. The first appointment is a free consultation: essentially a quick chat with an artist to go over your design, the time needed, and the price. The artist will ask about size, placement, color, and other intricacies. From there, we require a small deposit to secure your tattoo booking

Do you take walk-ins?​

We can take walk-ins on a case by case basis. It depends on whether or not we have any free artists first, and then on what exactly you’d like to get tattooed. Certain designs will require an appointment due to the time they’d take, complexity, or drawing requirements. Small designs that don’t need much editing are most likely to be taken as a walk-in. If you want to be sure we have a free artist, you can always call the shop to check!

What are the terms of the deposit?

The deposit is non-refundable . A notice of 24 hours is required for any cancellations or rescheduling, otherwise the deposit is forfeit. Being more than 10 minutes late to the appointment without notice will also forfeit the deposit.

Why do I need a deposit ?

The deposit is taken to reserve your spot on the schedule. Our artists are contractors, which means that if they are not tattooing they are not earning money. A deposit helps ensure that they can get paid for their prep work and time in case of a no-show or cancellation without notice.

What happens if I'm late for my appointment?

Please do everything in your power not to be late as it can cause many problems. If you have an emergency, please get in touch with the studio directly as early as possible.

What happens if I miss my appointment completely?

If this happens, your artist will have missed a full day’s work and be compensated with your deposit. This can also cause significant problems if you have a limited time (i.e., on holiday) and now do not have enough days left to complete your whole piece. Please do everything you can to show up on time for your appointment. If you genuinely cannot make it, please let us know as early as possible by contacting the studio location direct.

Is it safe for me to get a tattoo in Secret Arts ?

Yes! While you may feel a little hesitant to get your tattoo, especially if it’s your first piece of body art, you can rest assured that ink.inc uses extremely strict steps to ensure safe and sterile environments. Our hygiene standards are industry leading, and each of our studios follow the same stringent safety practices.
Our management team and tattoo artists all have years of experience, and will consult with you on the best placement of your tattoo, tailoring advice based on your skin type and any pre-existing conditions discussed during our consultation.
You can learn more about our studios and tattoo safety best practices here.

Does it hurt?

The answer is yes, for most people. Some lucky individuals don’t seem to feel much and fall asleep during their appointment, and we are jealous of those people. A 3/10 on the pain scale is similar to a sunburn for the majority. This will also depend on the amount of time you are in the chair and where you are being tattooed on your body. The most painful areas are usually ribs, feet, back of knees, armpits, groin and the head. All bodies have a different tolerance level, and we do our very best to ensure you are comfortable. This includes snacks on hand, air
conditioning throughout the building, regular breaks, and keeping sessions between 4-6 hours.

Can I use numbing cream, and do you sell it?

We do sell numbing cream in our studio, but we want you to have all the information before deciding whether to use it.
Some artists advise against it as it can give your skin a different texture, making it harder for the artist to deposit ink into the dermis layer of your skin. (This is the only layer the ink must sit for the tattoo to stay crisp and not expand to cause what we call a ‘blowout’.)
It can also leave a slippery layer on the top of your skin which could cause the stencil to wipe off easily. This means, after only a few minutes of tattooing, the artist can no longer see the guidelines he needs to follow. And lastly, your body has not eased into the pain, and the cream will wear off at some point. Some users have said being hit with the pain all at once was much worse.
We do understand that numbing the tattoo pain is worth these risks to many customers, and the decision is only yours to make. Our numbing cream available is of the highest quality, and many customers have called it a godsend.
If you would like to purchase OR use your numbing cream for your appointment, we need to know in advance.

How should I prepare for my tattoo session?

It’s essential that you arrive at your appointment well-rested, hydrated, and eat a good meal beforehand. Please also consider the close contact you will have with the artist, so take a shower directly before you arrive and also charge up your phone/tablet.

What should I bring with me to my tattoo session?

We will provide drinks, snacks and hydration sachets in the studio, but it’s always best to bring a few that you know you like. Being tattooed can lower your blood sugar, so it’s essential not only for comfort but also for your body. Make sure your phone/tablet is fully charged, and bring your charger. Don’t forget your passport and your chosen payment method.